FAQ

What are your opening hours?

Showroom Hours:

Monday - Friday

9 – 1pm closed weekends and public holidays

Business and Account Holder Enquiries via Phone and Email:

Monday - Friday

7.30 - 5pm

Phone: 06 876 4758 or 027 476 4758

Email: info@wheelsplus.co.nz

What methods of payment do you take?

Eft Pos

Bank Direct Deposit

Cash

What is your refund policy if the commodity is incorrect for my needs? What if I change my mind?

We will happily refund or exchange goods that are returned to us in unused condition and within 14 days of purchase.

Can our Business open an account?

Please refer to credit application and terms section of the website for our terms of trade. A application form that can be downloaded and returned via email, post or fax

We have to replace a wheel/castor and live out of the district, so we can not bring it in, how can we get the right new one?

The best thing to do is courier a sample to the wheel/castor to us to match (we will return this if we can’t match it)

What are your opening hours?

What methods of payment do you take?

What is your refund policy if the commodity is incorrect for my needs? What if I change my mind?

Can our Business open an account?

We have to replace a wheel/castor and live out of the district, so we can not bring it in, how can we get the right new one?

100% New Zealand Family Owned and Operated